A professor led a study that found that shared decision-making and the quality of the health care provider's history-taking and physical exam were the main drivers of spinal pain patients' ...

Communication professor Charee Thompson, right, and graduate student Junhyung Han led a study that found that shared decision-making and the quality of the health care provider’s history-taking and ...

Re “ChatGPT’s Bedside Manner Is Better Than Mine,” by Jonathan Reisman (Opinion guest essay, Oct. 9): Dr. Reisman notes that ChatGPT’s answers to patient questions have been rated as more empathetic ...