Image: The lessons from Sony’s surrender to North Korean hackers last week are too many to count right now, so let’s start with an immediate one: understand the risks your company creates with its ...
What happened with IndiGo that week didn’t begin like a major national meltdown. It started quietly—some delays here, a sudden cancellation there, confused announcements that didn’t match what people ...
Communication breakdown in the workplace affects employees at every level, but it usually starts with management. Managers are responsible for creating and sharing the systems that a business relies ...