Companies can never get stagnant on improving their customer experience. Yet too often, good customer service may focus solely on having more positive face-to-face interactions instead of addressing ...

CHESTERBROOK, Pa.--(BUSINESS WIRE)--Boomi™, the intelligent connectivity and automation leader, today announced that EssilorLuxottica, a global leader in the eyewear market, has implemented Boomi's ...

The engineer-to-order (ETO) process caters to clients whose needs span beyond off-the-shelf, mass-produced goods. However, tremendous variation in customer requirements necessitates that companies ...