Anand “Andy” Logani is executive vice president and chief digital and AI officer at EXL, a global data and AI company. Both narratives are true. As we move into the fourth year of the AI revolution, a ...

There’s an interesting paradox currently occurring in the realm of marketing. Marketers have more tools and data at their fingertips, yet despite this influx of information, marketing leaders also ...

Do high-performing firms win because they choose better strategies, or because they have better processes for making strategy ...

As margin pressure intensifies and client expectations shift, many professional service organizations continue to rely on fragmented data and intuition-based decision-making. New insights from ...