Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. Customer care agent training is especially critical these ...

Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. As someone who has spent decades in the contact center ...

Although the power of simulation training is evident, there is a notable lack of comprehensive research that validates its effectiveness within the fire service. Nevertheless, the existing studies, ...

CM Labs Simulations, a vendor for simulation-based training in the construction and ports industries, has announced the release of the Digger Derrick Simulator Training Pack. It accurately replicates ...

An increasing demand for safety and sustainability in the maritime industry has been instrumental in the advancement of simulation technology, which is revolutionizing maritime training by providing ...

An iPad and Mac simulator is helping medical workers learn to use ventilators during the coronavirus pandemic. Photo: Hamilton Medical A ventilator simulator app for iPad and Mac is helping medical ...