Businesses use management memos to disseminate information to multiple people. Such memos detail news about policies, events or initiatives, for example, and deliver the information to all appropriate ...

It may seem as if a memo – which is short for 'memorandum' – is a document you can dash off quickly without giving it too much thought. But while memos are by nature brief (no more than two pages), ...

Years ago, Jeff Bezos started an interesting practice at Amazon. Before meeting to discuss a new product or idea, Bezos would arrange for an executive to write a narratively structured six-page memo.