A new paper quantifies patterns of socializing throughout the day. Source: Photo by Martin Lopez from Pexels You wake up in the morning. You have a short conversation with your partner about walking ...

A new paper quantifies patterns of socializing throughout the day. Source: Photo by Martin Lopez from Pexels You wake up in the morning. You have a short conversation with your partner about walking ...

Influencer marketing is yet another area getting a reboot in today’s experience economy. While we have seen the rise of influencers over the past decade, the influencer 3.0 movement has begun its ...

Forbes contributors publish independent expert analyses and insights. Mark Travers writes about the world of psychology. Replaying conversations is like a mental treadmill, where we keep running but ...

SAN BRUNO, Calif., Sept. 17, 2019 /PRNewswire/ -- Adoption of digital channels continues to increase in U.S. contact centers. According to Canam Research, 83% of contact centers in the U.S. report ...