For example, if you find yourself on hold with customer service and feeling impatient, tell your child, “I really don't like being on hold; it’s very annoying. But I’m going to take a few deep breaths ...

Rebecca Torchia is a web editor for EdTech: Focus on K–12. Previously, she has produced podcasts and written for several publications in Maryland, Washington, D.C., and her hometown of Pittsburgh. The ...