WOBURN, MA / ACCESSWIRE / April 20, 2017 / Parlance, developers of innovative virtual agent and operator solutions for large enterprises, released a new White Paper today that examines the role of ...

The COVID-19 pandemic has dramatically changed how people communicate at work: Nearly half of people videoconference more, 43% email more, 42% call more, and 41% text more than before the pandemic, ...

The switchboard fielded 10,610 calls in the week ending Monday, breaking the 5-figure mark for the first time ever with the previous weekly record at 9995. That previous record was only set in late ...

The COVID-19 pandemic has dramatically changed how people communicate at work: Nearly half of people videoconference more, 43% email more, 42% call more, and 41% text more than before the pandemic, ...

The COVID-19 pandemic has dramatically changed how people communicate at work: Nearly half of people videoconference more, 43% email more, 42% call more, and 41% text more than before the pandemic, ...

They're still at it after 32 years: Their monthly "eat out" get-together followed by "Crazy Sevens," plugged together with stories from their days as telephone switchboard operators, such as of the ...

A mysterious region deep in the human brain could be where we sort through the onslaught of stimuli from the outside world and focus on the information most important to our behavior and survival, ...