We seem to use the word “trust” as though it refers to just one thing. Perhaps the problem is that the English language has just one such term. Fortunately, Charles Feltman, in The Thin Book of Trust ...

Imagine Jo: Everyone in Jo's life recognizes her as an outstanding problem solver. She's the type of person who seems capable ...

In my consulting practice, innovation challenges that dogged teams having very good and experienced engineers for months or even years were resolved in a matter of days or hours. It was not magic; we ...