MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The Customer Engagement Company ®, today announced that Verint Intelligent Virtual Assistant™ (IVA) has received top scores and is a leader in ...

New Platform Integration Enhances Hybrid Human-AI Agent CX Teams With this partnership, Parloa delivers its scalable AI agents, while Verint provides the operational infrastructure to forecast, ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The CX Automation Company ™, today announced that a leading consumer financial services firm is achieving strong artificial intelligence (AI) ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a major multinational hotel brand is using the advanced conversational AI capabilities of the ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced its recognition in Gartner, Inc.’s Magic Quadrant for the CRM Customer Engagement Center1 ...

ORLANDO, Fla.--(BUSINESS WIRE)-- VERINT ENGAGE 2025 -- Verint (VRNT) ® (NASDAQ: VRNT), The CX Automation Company ™, today announced the winners of its Global Customer Awards at Engage 2025 in Orlando, ...

Verint is betting on a vision of next-generation Contact-Center-as-a-Service (CCaaS) that focuses on bots to lower the cost of interactions, increase agent efficiency, and deliver better customer ...

Most customer service representatives are on the lookout for positions offering hours that fit their needs, Verint found.

As digital continues to shift customer experience expectations, today’s brands and retailers are facing an increasing number of customer interactions on an increasing number of engagement channels and ...

As AI reshapes how enterprises manage customer interactions, organisations across Asia-Pacific are shifting their technology ...

25-Year CX Veteran to Lead Customer Success Team for Combined Verint-Calabrio Enterprise Verint®, The CX Automation Company™, is doubling down on customer outcomes with the appointment of Teresa ...

Verint® (NASDAQ: VRNT), The CX Automation Company™, today celebrated its AI leadership in delivering meaningful, tangible AI business outcomes to customers by ringing the Nasdaq Stock Market’s opening ...