As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Imagine working in a call center where you have a script to follow. Would you read it word for word, or would you deviate from the script to sound more natural instead of robotic? In this story, one ...

Dualling’ refers not to simple moonlighting or after-hours gig work, but to employees being on the clock during regular ...

BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in ...

Dec. 26 often passes unnoticed in the Philippines. After all, the lechon is still here, and the holiday lull has settled in.

Successful digital journeys are powered by something profoundly human: the willingness to think differently, learn continuously and lead with empathy.

211 Perimeter Center Parkway Suite 200 Atlanta GA 30346 USA destinationCRM.com is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

JACKSON, Mich., Dec. 11, 2025 /PRNewswire/ -- Consumers Energy is standing up for Michigan and responsible economic growth in our state. The company is opposing a legal challenge from the state ...

This weekly recap brings those stories together in one place. No overload, no noise. Read on to see what shaped the threat ...

Incoming New York City Mayor Zohran Mamdani is making history not only as the city's first mayor to take the oath of office ...