Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

The Lima Police Department is making changes to streamline public records requests and improve customer service.

If you don't like customer service, you're probably not going to like working at Starbucks. We're in that transition of ...

Businesses rebrand for various reasons, including growth and new market outreach. Learn how to begin rebranding and what ...

TransLink has chosen Vancouver-based company Spare to create a seamless Uber-like app for its HandyDART services.

Firstsource Solutions Limited (NSE: FSL) (BSE: 532809), a leading global provider of business process management services and ...

UMich is considering a single-source beverage contract for the first time in 20 years, granting a company the sole right to ...

IPC, a leader in trader voice communications and trading desk technology, today announced the appointment of Sanjay Balan as its first-ever Chief Customer Officer (CCO). This newly created executive ...

OP360 will become part of iQor, led by Chris Crowley as President and CEO. Leadership teams across both organizations will ...