You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

What if you could build a fully functional, intelligent customer support agent in less time than it takes to brew your morning coffee? It sounds like a bold claim, but thanks to the rise of no-code ...

随着大型语言模型（LLM）驱动的自主代理（Agent）从学术走向应用，如何确保其行为的可靠性、安全性与可控性，已成为决定其能否在真实世界关键任务中落地的核心挑战。大语言模型能力虽然越来越强，但并非完美无缺，可能产生错误或不准确输出。当一个 ...

Microsoft no longer officially supports Windows 10, so do this if you want to keep using your older PC securely. Jason Chun is a CNET writer covering a range of topics in tech, home, wellness, finance ...

The Pew Research Center released a study on Tuesday that shows how young people are using both social media and AI chatbots. Pew found that 97% of teens use the internet daily, with about 40% of ...

This article contains 10 of what we believe to be the biggest stories we covered throughout the year on SD Times.

Laptops are practical because you can take them with you. However, laptops have a relatively small screen. If you work on a mobile computer, it quickly becomes annoying to constantly switch programs.

Nearly a third of US teenagers say they use AI chatbots daily, a new study finds, shedding light on how young people are embracing a technology that’s raised critical safety concerns around mental ...

If you've still got your cordless phone, it could be the only thing keeping you connected to the world when there's a massive mobile outage. Ian Sherr Contributor and Former Editor at Large / News Ian ...