IndiGo CEO Pieter Elbers and COO Isidre Porqueras have filed replies to the show cause notices issued by the aviation safety regulator DGCA over the airline's massive flight disruptions, an airline ...

(This was originally published in the India File newsletter, which is issued every Tuesday. Sign up here to get the latest news from India and how it matters to the world.) Air travel in India was ...

Pune: The cancellation of IndiGo flights in Pune dipped to 12 (five arrivals and seven departures) on Tuesday, after 36 on Monday.Pune airport director Santosh Dhoke said flight operations at the ...

A class action provision is a legal mechanism that allows a group of people with a common grievance to collectively sue a company for acts like mismanagement or fraud.

The lack of response during the IndiGo fiasco would have triggered fines, lawsuits, class actions and regulatory intervention in other aviation markets. Air travel is a contract of not just service ...

The dominant player of the world’s third-largest aviation market was reminded this week that “Hope is not a Strategy” as it witnessed widespread cancellations. IndiGo, India’s largest airline, has ...

A new crisis appears to be unfolding for IndiGo, the country’s biggest airline, as the Competition Commission of India (CCI) is now considering launching an antitrust investigation into the carrier.

In this news update, an Unidentified speaker reports that IndiGo has filed its response to the Directorate General of Civil Aviation (DGCA) show cause notice regarding the recent flight chaos. The ...

As many as 87% of IndiGo passengers surveyed want the airline’s service deficiencies to be examined under the Class Action provisions of the Consumer Protection Act (CP Act), 2019, following ...

IndiGo flight status highlights: Crisis-hit IndiGo Airlines on Friday said the compensation amount for customers whose flights were cancelled within 24 hours of departure and who were left severely ...

IndiGo continues to witness delays and cancellations as disruptions caused by crew shortages and technical issues hamper the airline’s operations for the seventh consecutive day. The airline has ...

For IndiGo, the past week exposed how quickly a large, tightly scheduled network can unravel, and how hard it is to restore confidence once it does. The airline’s brand has long been built on ...