Organizations that significantly improve the efficiency of their customer experience can expect to save millions a year. Find out how to optimize your customer experience while increasing customer ...

Improved first contact resolution by up to 20% Reduced cases initiated over phone by 40% Increased revenue retention by $5.2 million from support contract renewals The Total Economic Impact Of ...

The ‘advanced talks’ between the companies could lead to the announcement of a deal within days, according to a Bloomberg report. ServiceNow is looking to acquire cyber exposure management vendor ...

Shares of enterprise workflow automation company ServiceNow (NYSE:NOW) fell 10.8% in the afternoon session after reports revealed the company was in talks to acquire cybersecurity startup Armis for $7 ...

Discover the top 7 test management software solutions for DevOps teams in 2025. Learn how these tools can enhance your testing processes, integrate with CI/CD pipelines, and improve software delivery ...

On Monday, Bloomberg News reported that ServiceNow is in advanced talks to acquire Armis, a private U.S.-Israeli cybersecurity company that protects internet-connected devices from advanced threats.

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

In the past week, ServiceNow shareholders approved an Amended and Restated Certificate of Incorporation to implement a 5-for-1 stock split of its common stock, effective after the close of trading on ...

Discover the 10 best patch management software solutions for CIOs in 2025 to enhance cybersecurity, ensure compliance, and streamline update processes across enterprise infrastructures.

As enterprises modernize, the question is no longer whether to use SAP or non-SAP tools, but how to make them work together ...

Liz Simmons is an education staff writer at Forbes Advisor. She has written about higher education and career development for various online publications since 2016. She earned a master’s degree in ...

The data ecosystem around Rovo has continued to grow through new connectors and enterprise synchronization, enriching the ...