In an industry where first impressions matter and operational precision keeps customers coming back, how we train our newest team members can make or break service outcomes. Yet, too often onboarding ...

If you purchase an independently reviewed product or service through a link on our website, Rolling Stone may receive an affiliate commission. Hiring today is a race against time. Top candidates often ...

Using ChatGPT is a lot simpler than you think, and there are many ways to make it work best for you. Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...

AI certifications and training aim to empower associates to lead and innovate in the retail industry “The future of retail won’t be defined by technology alone – it will be defined by people who know ...

As generative artificial intelligence (AI) platforms rapidly reshape U.S. workplaces, there's a growing rift between employee behavior and company policies. Nearly half of employees said they were ...

Imagine having an employee who never sleeps, never takes a coffee break, and can handle repetitive tasks with flawless precision—all set up in just five minutes. It might sound like a scene from a sci ...

Companies are using AI in human resources to bolster their employee compensation strategies. AI can help analyze compensation data across markets, which is useful for pricing new and rare roles. This ...

McKinsey developed an internal AI tool called Lilli, which it released in 2023. Lilli helps with tasks usually completed by junior employees, like PowerPoint presentations. Now the firm reports that ...