Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

Save this article to read it later. Find this story in your account’s ‘Saved for Later’ section. Board games and card games make great gifts because they can provide lots of fun for years to come, and ...

The first time I saw Cecilia, I was giving a talk about career development at a local charity for young women. Cecilia was a decade younger, soft-spoken, and brimming with apparent vulnerability. She ...

Joe Fielder has had a subversive agenda for almost 20 years. Like most secret plots, it probably went unnoticed that he’s been good at executing it. Unlike such plots, though, his intent is decidedly ...

After watching the first episode of Critical Role Campaign 4, it’s clear to me that the “West Marches-style” moniker used to describe this latest endeavor of the multimedia franchise was a little ...

This study investigates the educational potential of role-playing exercises in addressing complex social phenomena such as attitude change, stereotyping, conformity, and racism. Building on prior ...

Frontier Firms are a new type of organization that puts AI at the heart of business—reinventing customer experience and employee productivity while reshaping processes and bending the curve on ...

In life, some people are open, funny, sometimes insecure to the point of being touching, but once they walk through the office door, they are unrecognizable. Their tone becomes dry, their language ...

When asked about how playing a detective with an unidentifiable southern accent compares to playing the most famous spy of all time, Daniel Craig had a simple answer: “Doesn’t hurt as much.” Of course ...