Customer service and support software firm Freshworks Inc. today announced new artificial intelligence-powered upgrades across its employee experience and customer experience platforms. The new ...

Freshworks has launched new capabilities to its Freshdesk solution. Freshdesk is designed to help customer experience (CX) teams reduce response times and enhance resolution rates. The company says it ...

More college students are using AI chatbots to help them with their studies. But data recently released by an AI company shows they're aren't the only ones using the technology. College students are ...

Windows Task Manager keeps a tight check on applications, processes, and services running on your PC. If any of them is causing a slowdown, it lets you close or end that process. If the Task Manager ...

Using a dataset of semistructured interviews with blind gamers, this study provides a step-by-step tutorial on applying ChatGPT 4-Turbo to the grounded theory approach. The performance of ChatGPT ...

In this video, I walk you through everything you need to know to start using Microsoft Word. Whether you're brand new or just need a quick refresher, I show you how to open the program, start a new ...

In this tutorial, we will guide you through building an advanced financial data reporting tool on Google Colab by combining multiple Python libraries. You’ll learn how to scrape live financial data ...

Creating a multilingual knowledge base in Freshdesk is a game-changer for businesses that serve a global audience. As companies expand their services worldwide, ensuring consistent customer support ...

Artificial intelligence (AI) both for student work and to speed up teachers’ tasks is on the minds of many educators, augmented by the number of platforms available to integrate with systems to make ...