“When someone’s mad at you, don’t tell them to calm down.”Jocko Willink explained the simple but powerful technique he uses instead.It’s called “Reflect and Diminish.”You reflect their emotion back to them, but dial it down just a bit so you don’t escalate. Instead of “calm down,” you say something like “Ah man, that’s horrible” or “You gotta be kidding me, two weeks late?”Suddenly you’re not the enemy anymore — you’re on the same team. You’ve bonded over the pain, and now you can actually solve
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x.comCamus
“When someone’s mad at you, don’t tell them to calm down.”Jocko Willink explained the simple but powerful technique he uses instead.It’s called “Reflect and
Camus (@newstart_2024). 33 replies. “When someone’s mad at you, don’t tell them to calm down.”Jocko Willink explained the simple but powerful technique he uses instead.It’s called “Reflect and Diminish.”You reflect their emotion back to them, but dial it down just a bit so you don’t escalate. Instead of “calm down,” you say ...
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