In retail circles, everyone is talking about Target's new 10-4 policy, which requires sales associates to smile and use welcoming body language toward customers 10 feet away, and to greet customers within 4 feet. 🎯 I won't bore you with everything I think about this, but I welcomed the chance to chat with @NicholeBerlie on @newsnationnow. My main points: why not create a joyful environment so sales staff naturally spread joy as a result? And yes, it's fine to encourage staff to be friendly and